Summary
The Customer service/Project Supervisor performs various projects supporting the manufacturing processes. This includes formulations and bill of materials database maintenance, record retention regarding new product processes, project planning for production, tracking and making shipment. The production project manager has a front-line role in client communication and ensures customer satisfaction.
Job Responsibilities
· Manage staff to maximize efficiency and output;
· Properly detail, organize, and implement new and existing product processes from set up through production;
· Address various needs of clients on a daily basis, while ensuring that the client’s experience with the company is pleasant and productive;
· Review bottling operations on batch records for accuracy prior to production;
· Review all new and revised product label proofs for accuracy, and route them through R&D and Quality for final approval;
Job Requirements
- College degree in a business-related field;
- Excellent written and verbal communication skills;
- Good organizational skills with a strong attention to detail;
- Ability to multi-task and prioritize responsibilities;
- Strong documentation practices and record keeping skills;
- Ability to work both independently and in a team environment.
Required Computer Skills
- Working knowledge of general computer operations and concepts;
- Working knowledge of Microsoft Office including Outlook & Word;
- Advanced working knowledge of Microsoft Excel;
- Ability to type 40 wpm;
- Preferred knowledge of ERP or other Manufacturing Software.
Physical Requirement
- Ability to sit or stand for extended hours;
- Ability to view a computer screen and type for extended hours;
- Other physical requirements include occasional squatting, bending, and twisting.
Other Requirement
· Must be able to adjust work schedule as business needs required.
Company Overview
4Excelsior provides full turnkey service contract manufacturing of dietary supplements and sports nutrition products. Our NSF Current Good Manufacturing Practices (cGMP) facility adheres only to the highest standards in procurement, formulation, manufacturing, and product testing.
At 4Excelsior, we’re committed to the highest standards of quality in the dietary supplement and sports nutrition industry. In an industry plagued by quality control issues, 4Excelsior has gone beyond and implemented a number of additional certifications and quality control processes that exceed industry standards.
Our goal as a contract manufacturer is provide our clients with complete confidence in our manufacturing capabilities and the product that we produce on their behalf. We believe in an ethical and transparent approach to manufacturing, from start to finish.
Work 4 Excelsior
Our Culture
At 4Excelsior, we believe that a diverse, equal and inclusive working culture strengthens any business model and brings it greater success. We ensure fair treatment and opportunity for all. We strive to minimize prejudice and discrimination on the basis of an individual or group of individual's protected characteristics, no matter their sexual orientation, culture, religion, race, age, gender or disability.